Fireaway Pizza — Legal information
Privacy Policy
This policy explains how this website handles personal data. It covers what is collected when you use the site or send a message, why it is collected, how long it is kept, and how to ask about it. This is an informational site about Fireaway Pizza in the UK and is operated separately from any franchise store.
Last updated: 15 October 2026. Applies to fireawayl.com.
Contact usHow this site handles your details
Fireaway, Fireaway Pizza and fireawaypizza searches often lead here when people want menu, store and delivery information. This page answers the next question: what happens if you contact us. In short, we receive only what you choose to send, we use it to reply, and we do not process orders or take payment on this site.
If you order through a delivery app or speak to a local store, that business handles your data under its own policy. This policy covers only fireawayl.com — the guides, store pages and contact form you find here.
On this page
- What we collect and why
- Cookies and similar technologies
- How long we keep data
- Your rights and how to ask
Site operator: Fireaway Pizza, 142 High Street, Croydon, CR0 1ND, United Kingdom. Phone +44 20 8680 1234, email [email protected]. Open Monday to Sunday 11:00 – 23:00.
Our approach in one line
We reply to your message and nothing more.
What we collect
When you submit a contact form, we receive the details you enter, typically a name, an email address and the content of your message. Basic technical information such as your browser type and the pages you visit may also be recorded by the hosting environment. We do not collect payment details, as this site does not process orders.
Contact form entries
Your name, email address and message text. These fields are filled in by you, so check them before sending. If you include a phone number or store name to help us answer, that is also stored with the enquiry.
Technical records
Standard hosting logs such as browser type, device category, pages viewed and time of visit. These logs help keep the site working and show which Fireaway Pizza guides are actually read. They are not linked to your name unless you contact us.
What we do not take
No card numbers, no account passwords and no order payments. This site is for reading about Fireaway Pizza delivery, menu and stores in the UK. If a page ever asks for payment, do not enter it here — orders belong on the store or delivery platform you chose.
Why we collect it
Contact form data is used to reply to your enquiry or to act on a correction you have reported, for example an out-of-date store hour or menu note. Technical information is used to keep the site working and to understand which pages are being read.
We do not use your details for advertising, and we do not sell data to third parties. You will not be added to a marketing list because you asked a question about Fireaway Pizza.
Cookies and similar technologies
The site may use cookies for basic functionality and, where present, for anonymous analytics. Details of the cookies used and how to control them are set out in the Cookie Policy. You can adjust or block cookies through your browser settings.
Strictly needed cookies keep pages loading and remember a cookie choice. Blocking them in your browser may stop parts of the site working.
Anonymous analytics, if enabled, counts visits per page without naming you. It helps us keep Fireaway Pizza store and allergen guides accurate.
No advertising cookies are set by this site itself. Delivery platforms you click through to may set their own — those are covered by their policies.
Orders and store visits are handled outside this site — this policy covers only messages and visits to fireawayl.com.
How long we keep data
Contact messages are kept only as long as needed to deal with the enquiry and any follow-up. After that they are removed. A simple question is usually closed once answered; a reported error may be kept while the correction is checked and then deleted.
Technical logs are retained for a limited period for security and troubleshooting purposes, then deleted or anonymised. We do not build long-term profiles from these logs.
Sharing and third parties
Data may be handled by service providers that host the site or provide analytics, acting on our instructions. They see only what is needed to run the service and must not use it for their own purposes.
If you contact a store or order through a delivery platform, that organisation handles your data under its own privacy policy. We do not control those policies and recommend reading them separately before ordering.
Questions about your message? Write to [email protected] and we will look into it.
Your rights
You can ask what personal data we hold about you, request a correction, or ask for it to be deleted. Requests can be made using the details on the contact page. We will respond within a reasonable period and may need to confirm your identity before acting.
Ask what we hold about you
Send your name and the email address you used, plus roughly when you wrote to us. We will describe the message we still hold and what was done with it.
Ask for a correction
If a detail is wrong — a misspelled name or a message linked to the wrong address — tell us what should change. We will update the stored enquiry where it is still kept.
Ask for deletion
You can ask us to delete your message once the enquiry is finished. We will remove it unless we need to keep a short record for security or to show how a complaint was handled.
We may need to confirm your identity before acting, for example by replying to the same email address. This stops personal data being shared with the wrong person.
Changes to this policy
This policy may be updated if the site's practices change. The current version is the one published on this page. Continued use of the site after an update indicates acceptance of the revised policy.
If we change how contact messages or cookies are handled, we will update the sections above and revise the date at the top. For older questions, the version live at the time of your visit is the one that applied.
Related pages
Prefer email? Write to [email protected] or call +44 20 8680 1234, Monday to Sunday 11:00 – 23:00.