Fireaway Pizza — Legal information
Terms of Service
These terms set out the conditions for using this website. By accessing the site, you agree to them. This is an informational site about Fireaway Pizza in the UK and is operated separately from any franchise store.
Current version published on this page. Last reviewed 15 October 2026.
Applies to fireawayl.com and visitors using Fireaway, Fireaway Pizza and Fireawaypizza guides.
How to read this page
The headings below follow the order of the document. Start at the top for the scope of the site, then move to practical points on menus, hours and food information.
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This site informs, it does not trade
You will find guides to Fireaway Pizza products, delivery and collection, store locations, dough preparation and allergen handling. Orders, payments and delivery fulfilment sit with the chosen store or delivery platform.
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Local details come first
Where our general description differs from what a store tells you on the day, follow the store. Opening times, delivery radius and dish availability are set locally and can change.
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Food safety needs a direct check
If you live with an allergy or a dietary restriction, speak with the store before you order. Shared kitchens carry a cross-contact risk that a general guide cannot remove.
Scope
Purpose of the site
This site provides information about Fireaway Pizza products, delivery and collection, store locations, dough preparation and allergen handling. It does not sell food, take orders, or process payments.
Any order is made with a store or a delivery platform under that organisation's own terms. Prices, promotions, delivery fees and estimated times shown by a store or platform are governed by their checkout and confirmation, not by our editorial pages. If you plan a visit to 142 High Street, Croydon, or another branch, check the store listing on our Our Stores page and then confirm directly with the team on +44 20 8680 1234 during opening hours Monday to Sunday 11:00 to 23:00.
Reliance
Accuracy of information
Content is provided in good faith and reviewed periodically. Menu items, hours, delivery radius and availability are set locally and can change without notice.
Where this site's information differs from a store's current details, the store's information applies. Seasonal ingredients, local staffing and delivery demand can alter what is available on a given evening. Before travelling or ordering for a group, it is worth checking the store page, calling ahead, or reading the confirmation message from the delivery service you use.
If you spot something out of date on fireawayl.com, tell us through the Contact page so we can review that section. Corrections are made to the published page; we do not issue separate notices for routine editorial updates.
Food information
Allergen information
Allergen details published here are general and do not replace direct advice from the store.
Food is prepared in a shared kitchen, and Fireaway states it cannot guarantee any product is free from allergens, even after a removal request. Flour dust, shared ovens, utensils and toppings mean traces can be present. Customers with dietary restrictions should confirm details with the store before ordering.
Our Fresh Dough and Allergen Guide explains how dough is made and handled, and what questions to ask when you call or collect. Tell the team about your allergy, ask what is prepared alongside your choice that day, and follow their guidance on whether a dish is suitable for you.
Acceptable use
You agree not to misuse the site, including attempting to disrupt it, submitting false or abusive messages, or scraping content for commercial purposes without permission.
Do not attempt to interfere with access, introduce harmful code, or work around security or access controls. Automated copying of text and images for resale or republication needs prior written permission.
Messages sent through our contact route should be accurate and civil. False reports, abusive language and unsolicited bulk material may be disregarded and, where needed, passed to the relevant service provider.
Content on this site is protected by applicable intellectual property rules. You may read, print or save pages for personal use. Any other reproduction should credit the source and stay within fair, lawful limits.
Third-party links and platforms
This site may link to delivery platforms, store pages or other third-party services. We do not control those services and are not responsible for their content, availability or terms.
Using them is subject to their own conditions. Check delivery coverage, fees, cancellation rules and privacy notices on the platform before you confirm an order.
Limitation of liability
This site is provided on an "as is" basis. To the extent permitted by law, we are not liable for losses arising from reliance on the information published here, including missed opening hours, incorrect delivery expectations, or decisions made about allergen risk.
Nothing in these terms limits rights you hold under applicable UK consumer or food safety law. If a store or platform fails to meet its own commitment to you, your remedy sits with that business under its terms.
Changes to these terms
These terms may be updated at any time. The version published on this page is the current one, and continued use of the site indicates acceptance of any changes.
Where an update affects how we handle enquiries or information requests, the related policy pages will be updated alongside. The contact details below remain the point of contact for questions about these terms.
Fireaway Pizza — site enquiries
142 High Street, Croydon, CR0 1ND, United Kingdom
Phone +44 20 8680 1234 · Email [email protected]
Monday to Sunday: 11:00 – 23:00
Terms in plain language
A short summary for quick reference. The sections above remain the full wording. If anything here seems unclear, the detailed headings apply.
Do you sell or deliver pizza through this site?
No. Fireawayl.com is an informational guide to Fireaway Pizza in the UK. Orders, delivery tracking and refunds are handled by the store or platform you order through, under their terms.
Can menu and hours change without notice?
Yes. Recipes, availability, delivery areas and opening times are set locally. Always follow the store's current confirmation on the day you order or visit.
What should I do if I have an allergy?
Contact the store before ordering, explain the allergy, and ask about preparation and cross-contact that day. General allergen notes on this site cannot replace that direct check.
Who is responsible for third-party services?
The provider of that service. Delivery platforms and linked store pages operate under their own content, availability and contract terms.
Continue with the related policies
These terms sit alongside our privacy and cookie information. For a question about the site itself, write to [email protected] or call the Croydon team.